Explore a range of transportation options for your spa getaway
City Center
Aimbuei Bay
2.8
mi
Airports
Norsup (NUS)
3.0
mi
Walaha (WLH)
15.1
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in public areas
Parking
24-hour services
Babysitting
Babysitting/Child services
General
Non-smoking rooms
Free Wi-Fi in public areas
No parking
Safe deposit box
VIP check-in/ -out
Concierge desk
No pets allowed
Baggage storage
Private beach
Fireplace
Sports & Fitness
Diving
Snorkeling
Canoeing
Hiking
Horseback riding
Cycling
Pool tables
Yoga class
Fishing
Services
Paid airport shuttle
Housekeeping
Car rental
Laundry
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Dinner
Packed lunches
Special diet menus
Business
Fax/Photocopying
Children
Babysitting/Child services
Board games
Children's menu
Game room
Spa & Leisure
Beach access
Live entertainment
Sun terrace
Garden area
BBQ facilities
Spa & wellness center
Pedicure
Manicure
Waxing
Body scrub
Facial
Back massage
Full body massage
Room features
Mini-bar
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
P.O. Box 396,
Aimbuei Bay,
Vanuatu,
Sanma
Map view
P.O. Box 396,
Aimbuei Bay,
Vanuatu,
Sanma
City landmarks
Island
Ratua, Vanuatu
2100 ft
Aore Island
2.3
mi
Nearby
Island
Ratua, Vanuatu
2700 ft
Reviews and Ratings
<br />
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
10.0
10.0/10 based on 1 review
Laurence
United Kingdom,
February
2025
8.4/10
Our stay was truly unforgettable, highlighted by the pristine environment and commitment to local culture. The rooms were beautifully authentic and just steps from the ocean, but the lighting could use improvement. The dining experience was exceptional, with fresh ingredients and local dishes. While the staff were friendly and welcoming, the service was a bit inconsistent at times. Overall, a peaceful retreat but not without its quirks.
Rooms
8.0
The rooms are stunning, featuring 200-year-old wooden architecture and located mere steps from the beach. However, the dim lighting made it challenging to find things.
Service
7.0
The staff were incredibly welcoming, but there were moments of confusion regarding service, especially during our arrival.
Location
10.0
The resort is in a breathtaking location, surrounded by nature and a clean ocean perfect for snorkeling.
Dining
9.0
The food was delicious and made from fresh local ingredients; however, there were times when our specific requests got mixed up.
Facilities
8.0
The amenities included beautiful outdoor spaces to relax, although there could be clearer information about what is available.
Stella
United Kingdom,
December
2024
7.8/10
I had a mixed experience at this resort. The beauty of the surroundings and the culinary offerings were definitely highlights. While the staff was pleasant and welcoming, the arrival process left much to be desired and the room's dim lighting posed challenges. I enjoyed the delicious food, but the amenities could have been better explained. Overall, it was a nice escape, but not without its issues.
Rooms
6.0
The room design was charming, but the lighting was too dim for comfort, making it hard to see what I was doing. There was no place for luggage, which was inconvenient.
Service
8.0
The staff was friendly and accommodating, especially in the dining area, where they were eager to adjust meals to my preferences.
Location
9.0
The resort itself is stunning, set in a tropical paradise, but some amenities were not highlighted clearly on arrival.
Dining
9.0
The food was excellent and varied, providing plenty of options for every meal, and they were great at catering to personal requests.
Facilities
7.0
There were some nice touches, like the deck overlooking the water, but I was unsure of some amenities and their locations.
Stanley
United Kingdom,
December
2024
9.6/10
Our experience on Ratua Island was nothing short of magical! The island itself is a serene paradise, allowing for both adventure and relaxation at your own pace. The activities we enjoyed were fantastic, from snorkeling and kayaking to the unique experience of swimming with horses. However, we did find the travel logistics a bit challenging with the flight times and boat transfer. Overall, it was worth every moment!
Rooms
9.0
The accommodation was uniquely traditional, with a perfect blend of comfort and authentic style right by the beach.
Service
10.0
The service was exceptional! The staff went above and beyond to make us feel welcome and catered to our needs.
Location
10.0
Nestled in a beautiful and quiet part of the world, the location allowed us to feel completely connected to nature.
Dining
9.0
The food was absolutely delightful, with a variety of options and fresh seafood that exceeded our expectations.
Facilities
10.0
The facilities were excellent, particularly the spa which offered stunning treatments in a breathtaking setting.
Theodore
United Kingdom,
November
2024
9.8/10
Our stay at Ratua was simply magical! The sense of belonging and friendliness we experienced was unmatched. The stunning views and the unique activities made this family vacation truly special. Although the location is beautiful, there were moments we wished for a bit more variety in certain activities. Overall, it was a once-in-a-lifetime experience!
Rooms
10.0
We stayed in the Fish Village, which was spacious and beautifully designed with stunning views of the crystal blue waters. It was a perfect family setup.
Service
10.0
The staff made us feel right at home. They were incredibly accommodating, going above and beyond to ensure our comfort, even helping with birthday surprises!
Location
10.0
The location was breathtaking, providing access to incredible beaches and a vibrant marine sanctuary right at our doorstep.
Dining
10.0
Every meal was a culinary delight, with five-star dining experiences that made each day's menu an exciting adventure. Our son loved the variety of options!
Facilities
9.0
The offerings, including snorkeling and kayaking, were fantastic and truly unique, but we did find a desire for more family-centric activities.
Jimmy
United Kingdom,
November
2024
8.4/10
My stay at the resort was an unforgettable experience, with a beautiful location and wonderful food. The staff went above and beyond to help throughout my visit, especially when I left something behind. However, I did face some issues with the room's lighting and unpacking space, which made it less than perfect. Overall, I was very pleased with my stay despite these minor inconveniences.
Rooms
7.0
While the villas had a charming design, the lighting was quite dim, which made it hard to see while unpacking or using the bathroom. There was little space for luggage, which made it a bit inconvenient.
Service
10.0
The service was exceptional, and the staff, especially the manager Bong, truly impressed me with their willingness to assist. They helped me retrieve my lost phone in a remarkable way.
Location
9.0
The resort is set in a stunning location with a serene beach, and I had the chance to witness turtles swimming just off the shore. It truly enhanced my experience.
Dining
9.0
The dining experience was fantastic! Every meal was delicious, and the staff were very accommodating to my preferences, which made a big difference.
Facilities
7.0
The resort offered a lovely deck over the water, but I wish there were more facilities explained upon arrival. I discovered some amenities only on my last day.
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